To return or exchange your order/items, please follow this link and follow the instructed process: This process will create a return label for you, then follow the next steps.
Please note that all orders are subject to a processing time of up to 7 days before delivery. Once processing time is complete, you will receive an email containing your Royal Mail tracking number.
Once you receive your tracking number:
- Delivered within 1-2 working days .
- Delivery to Europe (£10.00) will usually be received within 3-7 working days.
- Delivery to the rest of the world (£10.00) will usually be received within 5-9 working days.
- Parcels can be tracked by clicking Track My Order
- Please note that any customs charges are to be paid by the customer on receipt